Reference

Terms That Govern Your 11zone Account

Every account opened on 11zone.co is bound by these Terms and Conditions, which set out what you can expect from us and what we ask of you in…

Account Eligibility RulesUPI, Paytm & PhonePe Payment ConductData Handling & RetentionDispute Resolution ProcessJurisdiction-Dependent Access

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What These Terms Cover and Where They Apply

11zone Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions apply to all accounts registered at 11zone.co and govern every interaction you have with our platform — from account creation and wallet funding through UPI, Paytm or PhonePe, to placing wagers and requesting withdrawals. Access to certain features depends on the local

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law in your state or territory within India; where local law does not permit a specific activity, that feature will not be available to you. We reserve the right to update these Terms at any time, and the revised version takes effect as soon as it
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is published on this page. Continuing to use your account after a revision means you accept the updated Terms. If you disagree with any change, you should close your account and contact our support team to arrange any pending withdrawal.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS ENQUIRY CHANNELS

Reach Us About These Terms

HOW WE UPHOLD THESE TERMS

Account Security, Data and Your Rights Under 11zone Terms

We enforce these Terms consistently across all accounts and take seriously our obligations around data handling, account security and fair conduct.

Data Handling

We collect only the account data needed to operate your wallet and verify transactions via UPI, Paytm or PhonePe. Your data is never sold to third parties and is processed in line with applicable Indian data-protection requirements.

Cookie Policy

Cookies on 11zone.co are used solely for session management, fraud detection and site performance. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security

Your account is protected by two-factor authentication and encrypted login sessions. If we detect unusual activity — such as a login from an unrecognised device — we flag it and may temporarily lock the account pending your confirmation.

Data Retention

We retain account and transaction records for the period required by applicable Indian financial regulations. Once the retention period ends, personal data is securely deleted or anonymised, as described in our Privacy Policy.

Your Right to Request Changes

You may request a correction or deletion of your personal data at any time by contacting support. We will confirm receipt within 48 hours and complete the action within the timeframe set by applicable law.

Terms Dispute Contact

If you believe a Terms clause has been applied incorrectly to your account, raise a formal dispute via email. Our compliance team reviews each case independently and responds with a written decision within five business days.

Your Questions About These Terms, Answered

The clauses below address what account holders ask us most about how these Terms work in practice — from eligibility and payments to data rights and disputes.

These Terms apply to every person who opens or operates an account on 11zone.co. Access is subject to local law, and where law in your state or territory does not permit the activity in question, those features are unavailable to you.

We may update these Terms at any time by publishing a new version on this page. The date at the top of the document shows when it was last revised. Continued use of your account after a revision constitutes acceptance of the updated Terms.

All deposits and withdrawals via UPI, Paytm and PhonePe are governed by the payment-conduct clauses within these Terms. Transaction limits, processing times and verification requirements are set here and take precedence over any informal communication from our team.

We hold your data only as long as required by applicable Indian regulations, then delete or anonymise it. You may request access to or deletion of your personal data at any time by writing to our support team with your account details.

Submit a formal written dispute via email, referencing your account ID and the specific clause you believe was applied incorrectly. Our compliance team reviews the case independently and provides a written decision within five business days.

Eligibility to hold an account is determined by local law in your region. We verify age and identity during account registration; accounts that cannot pass verification are suspended until the required documentation is provided and reviewed.

These Terms prohibit fraudulent activity, use of multiple accounts, abuse of promotional credits, collusion and any conduct that violates applicable Indian law. Breaches may result in account suspension, forfeiture of pending withdrawals, and referral to relevant authorities.

Terms That Govern Your 11zone Account

Reach Us About These Terms

Account Security, Data and Your Rights Under 11zone Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Terms Dispute Contact

Your Questions About These Terms, Answered

01 Who do these Terms and Conditions apply to?

02 Can 11zone change these Terms without notice?

03 How do the Terms govern my UPI, Paytm and PhonePe transactions?

04 What happens to my account data under these Terms?

05 How do I dispute a decision made under these Terms?

06 Are there any age or eligibility requirements in these Terms?

07 What conduct do these Terms prohibit on my account?

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